Return Policy
Last updated: December 15, 2024
At Trendshopsy.in, we prioritize customer satisfaction and ensure thorough quality checks before shipping. However, if you receive a damaged or defective item, we’re here to help.
Return, Refund, and Exchange Policy
1. Damaged or Defective Products
We ensure quality checks for every product, but in rare cases, transit mishandling may cause damage. If you receive a misprinted, damaged, or defective product:
- Submit a replacement request within 7 days of delivery.
- Provide an unboxing video, photos of the damaged product, and the original packaging as proof.
- Requests submitted after 7 days will not be accepted.
- Important: If an unboxing video is not provided and we are unable to verify the issue, we will not be liable for refunds or replacements.
Send proof via email to help@trendshopsy.in or WhatsApp us at 9775362848.
2. Exchanges or Returns for Incorrect Sizes
- If the wrong size is ordered or you wish to exchange a non-defective product, it will be handled at your expense.
- Place a new order for the correct size, as we do not offer refunds or free exchanges for such cases.
3. Non-Returnable Items
- Custom-printed or personalized items cannot be returned unless they are damaged, defective, or misprinted.
4. General Terms
- Refunds will not be processed for changes of mind or dissatisfaction with the design after purchase.
- Replacement requests must meet all proof requirements for approval.
For assistance, send proof via email to help@trendshopsy.in or WhatsApp us at 9775362848.
We recommend double-checking your order details and size before purchase for a seamless shopping experience.